Policies

Terms, privacy, and refund

Clear boundaries make the work better. These policies explain how Workflow Packs handles scope, client materials, and refund expectations.

Terms

Scope and delivery

Each package covers one bounded workflow unless otherwise specified.
Revision rounds are limited to the package purchased.
This service covers workflow documentation, not tool setup or implementation.
Timelines depend on the quality and completeness of the materials provided.
Out-of-scope requests may require a new order or revised scope.

Privacy

Handling client materials

We collect only the materials needed to complete the documentation work.
Please do not send passwords, payment details, or unnecessary sensitive personal information.
Client files are handled with minimum necessary access.
Workflow Packs is intended for process documentation, not storage of sensitive records.

Refund

How refund handling works

Refund handling depends on work started, scope match, and deliverables already provided.
Clear scope and complete intake reduce refund risk on both sides.
No guarantee is made beyond the specific deliverables listed in the purchased package.
Outside-scope requests may be declined or re-scoped rather than refunded after work begins.